6 Peer-Prescribed Tips for Hiring and Motivating MSP Employees

Amanda McCluney - April 27, 2017

Finding and hiring the right people can be be tricky for any company, but this is especially true for MSPs because you need your team to have in-depth technical knowledge. To make it even more challenging, your hires must also be the right fit for your company’s culture.

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The 5-Step Sales Process for Long-Term MSP Growth

Eric Dosal - April 25, 2017

In the world of MSPs, best practices and the importance of service team processes are often in the spotlight, but let’s not forget that a sales team also plays a critical role in shaping the company’s growth.

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8 Free Tools to Get Started with Marketing

Amanda McCluney - April 24, 2017

Marketing can be a scary thought for plenty of small business owners. And while some people outsource their marketing, there are also plenty of others who want or need to tackle it themselves.

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[Podcast] Episode 34: Todd McQuilkin & Simon Smith of Air-IT

Amanda McCluney - April 20, 2017

As an MSP, there are so many data points that you could be tracking in an effort to improve your business and keep your clients happy. After all, we’re all familiar with one version or another of the saying about ‘what gets measured, gets improved’.

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New Job Opening: JavaScript Engineer

Brian Dosal - April 18, 2017

Calling all JavaScript Software Engineers!

Do you love working in JavaScript? Do you want to enjoy work every day?  If the answer is yes, then we have a great opportunity for you.

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New Job Opening: Visual Designer

Brian Dosal - April 17, 2017

Calling All Designers!
Do you love building web based products? Do you want to enjoy work every day?  If your answers are yes, then we have a great opportunity for you.

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Jack Shonkwiler Joins BrightGauge as Digital Marketing Specialist

Amanda McCluney - April 14, 2017

We're excited to welcome Jack Shonkwiler to our growing team as Digital Marketing Specialist! Help us give Jack a warm welcome and learn more about him here:

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Why Every Company Should Monitor Real-Time Financial Metrics

Amanda McCluney - April 13, 2017

Companies in any industry know the importance of metrics because they play a large part in both their daily interactions with clients, and analyzing their own effectiveness. However, it is surprising to see how much room many comapnies have to grow in the monitoring of their own financial metrics. They monitor their operations on a daily basis but wait weeks between checking on the overall financial health of the company.

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The 6 Steps to Creating Successful, Data-Based Strategies

Amanda McCluney - April 11, 2017

If you’ve been paying attention to the big data revolution the last few years, you are probably eager to launch your own data-based strategies. In the short time since “big data” has come to the forefront, the benefits of leveraging data to make business decisions have been well-documented.

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Customer is King, and What That Means for Our Features

Brian Dosal - April 7, 2017

"Customer is King" is one of our core beliefs at BrightGauge along with a few others like “Teamwork Makes The Dreamwork” and “Everything is Simple, Nothing is Easy”.  I love the phrase because it's absolutely true for all businesses and especially ones who are funded by customers every month and every year (profit!).

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What You're Missing if You Track Profit & Loss

Amanda McCluney - April 6, 2017

Many businesses are basing their operations decisions on their profit and loss statements (P&L) to become “data driven”, but if you’re using a P&L to predict your business’s performance and success, you could be setting yourself up for failure!

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79 Metrics to Help Improve Your MSP