The BrightGauge Blog

Susan Perez joins BrightGauge as Content Marketing Manager

Susan Perez - March 16, 2018

Hi! I'm Susan and I've just joined the BrightGauge family as a Content Marketing Manager. Read here to get a little background on where I've come from, and why I chose BrightGauge.


New Integration: Autotask Endpoint Management

Danielle Ungermann - March 15, 2018

Announcing the latest integration to launch at BrightGauge: Autotask Endpoint Management, also known as AEM. Joining Autotask and our 28+ other integrations, AEM paired with BrightGauge covers all of your device endpoint monitoring and alert tasks. 


Allison Corin joins BrightGauge as Sales Development Representative

Jack Shonkwiler - March 13, 2018

Meet the latest member of the Growth team, Allison Corin! Join us in learning more about Allison and what brought her to BrightGauge...


When to use a Dashboard Filter

Danielle Ungermann - March 9, 2018

There’s a lot to BrightGauge. While some customers may request more features, most are looking for more shortcuts; a simpler experience. With that in mind, this week we’re focusing on an oft-underutilized time saver: Dashboard Filters.


[Podcast] #42: Identifying Key Metrics & Settings Goals with FPA Inc.

Danielle Ungermann - March 6, 2018

Staying on top of success requires a little bit of luck and a lot of goal setting. Mainly though, it comes down to picking the right metrics to track.

For this podcast episode our guest, Craig Pollack, CEO of FPA Inc. shares how he has come to build his company with a few Big Hairy Audacious Goals (BHAGs) and a lot of focus on great customer care.


New Integration: Connectwise Automate Cloud

Danielle Ungermann - March 2, 2018

Having offered Connectwise Automate On-Premise to our customers for awhile now, we’re excited to share that we’ve launched Connectwise Automate Cloud to serve all of your remote monitoring and management report and dashboard needs.


Why You Should Attend The Next Data Driven Workshop

Danielle Ungermann - February 28, 2018

Being data-driven isn't simply about gathering data. Most importantly, it's choosing the right KPIs to measure and becoming data-informed to take action. 


New Update: Linked Filters Just Released!

Danielle Ungermann - February 26, 2018

Cool new feature launched just now. The ability to link filters across multiple gauges for easier editing of multiple gauges at once. Here’s how it works:


This Week’s KPI: Services Gross Margin

Eric Dosal - February 20, 2018

Whether you’re a small business or an enterprise company, generating a steady (and improving) gross margin for your services is essential to a healthy business. When starting or managing a business, there are many KPIs to track. At BrightGauge, we always recommend you lean towards simple as too much data can be overwhelming. An often overlooked but essential KPI to watch is Services Gross Margin.


New Integration: LogicMonitor

Danielle Ungermann - February 16, 2018

In 2018, we’re looking to quadruple the amount of integrations and datasources we release. Just over a month into the year and we’re already making great progress towards this goal.


Every Goal Needs an Owner

Jack Shonkwiler - February 14, 2018

When you're setting business goals, whether it is an individual goal or a team-based goal, it is important for every goal to have an owner. This person is ultimately responsible for monitoring goal progress and delivering positive outcomes.